Support Options


Request Help

Open a support ticket with your specific questions or issues.

Allocations

Request, purchase, or modify your Afton/Rivanna HPC allocations.

Storage

Manage your shared Research Project or Research Standard storage volumes.

Ivy Projects

Perform your research on a secure computing platform for highly-sensitive data.

Dedicated Computing

Request exclusive, long-term access to a dedicated subset of HPC nodes. Learn more.

Container Services

Run your container-based service in our Kubernetes cluster. Learn more.

User Guides

Learn about systems, storage, data transfer, image analysis or tools.

FAQ / Knowledgebase

Search topics or post your own related to research computing.

Pricing

Read more about pricing for SUs, Ivy virtual machines, storage, and more.

Office Hours


Research Computing staff host weekly office hours via Zoom twice a week, with no appointment required. Tell us about a project idea or talk to us about our high performance computing platforms, storage and services. We’re here to help you solve your computational problems. Examples of the type of support we can provide are:

  • Data Transfer/Access
  • Parallel Coding in Fortran, C, Python, R, Matlab, Mathematica
  • Bioinformatics
  • Computational Chemistry
  • Software Installation and Containers
  • Image Processing
  • Writing Slurm Job Scripts
  • Maximizing Job Efficiency
  • Managing Computational Workflows

New to High Performance Computing?

We offer core training essential for getting started in the UVA HPC environment. Virtual orientation sessions introduce the Afton and Rivanna HPC systems and are held on Wednesdays. Registration is required.

Please see the core training content which also includes a full YouTube video series.